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| Public
Courses in English |
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Strategic
Systems Thinking: Improving Business Performance with ithink
A
3-Day Course
What Others
Have to Say. “Most
organizations can’t execute strategy. Complexity is their enemy.
A shared model (vision) of the strategy is the best way to cut through
complexity. Unfortunately, developing clear and compelling visions
to guide organizations is an art mastered by very few leaders. Are
we condemned to wander aimlessly until a great leader develops a
vision? System dynamics can make a science of visioning. Managing
from Clarity provides a roadmap for introducing systems thinking
to your organization. Read it; it’s a snapshot of how strategy will
be managed in the 21st Century.”
David P. Norton,
President, Balanced Scorecard Collaborative, co-author of the
best-selling The Balanced Scorecard and The Strategy-Focused
Organization
You are welcome
to see other
endorsements for Managing from Clarity.
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The
Value to You.
Improving organizational performance is about the art of "seeing"
the optimal paths through a field of complexity. This requires
the ability to see and understand the whole. However, we have
been systematically taught and managed to see/understand pieces.
This workshop
on strategic systems thinking offers a clear transferable
process for constructing, holding, interpreting and navigating
the whole.
This workshop
strengthens your ability to:
- Identify
and link the critical strategic resources of your organization
- Create
a systemic story that holds all of the necessary elements
of your strategic thinking in one place
- Interpret
the impact of possible expected outcomes as well as unexpected
ones on your organization
- Communicate
your strategic systems thinking to the rest of your organization
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Instructor:
James
Ritchie-Dunham, co-author of Managing
from Clarity, is president of the Institute
for Strategic Clarity and associate of the Psychology
Department at Harvard University.
To Register:
To register or request more information, please go to the isee
systems, Inc. website or call 603-643-9636 in the USA.

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| Public
Seminars in Mexico |
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Mindful
Strategy
A
2-Day Seminar
Tired
of stale strategies that don't work?
Interested
in new ways of removing obstacles that prevent reaching or exceeding
your goals?
Interested
in ways of increasing innovation and improving leadership skills?
What Others
Have to Say.
“Most organizations
can’t execute strategy. Complexity is their enemy. Jim Ritchie-Dunham’s
“strategic clarity” provides a roadmap for introducing systems thinking
to your organization. It’s a snapshot of how strategy will be managed
in the 21st Century.”
David P. Norton,
President, Balanced Scorecard Collaborative, co-author of the
best-selling The Balanced Scorecard and The Strategy-Focused
Organization
“Ellen Langer
is an original. She’s one of the most creative minds I’ve encountered
in the application of her mindfulness research to the problems of
organizational behavior and leadership. I feel certain that all
leaders and organizations would benefit from her ideas and would,
without question, be far more creative and productive, and yes,
mindful, of the challenges confronting them.”
Warren Bennis,
Distinguished Professor of Management, USC, and author of the
best-selling On Becoming a Leader
You are welcome
to see other
endorsements for Managing from Clarity.
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Who
Should Attend.
This program is designed for business executives who want
to more fully engage themselves and their organization in
innovative ways of understanding the organization and its
strategy.
Overview.
You will learn how to be mindful in developing your organization’s
strategic direction and how that greatly improves your chances
for success.
Learning
Objectives. This 2-day seminar enables you to more mindfully
incorporate your organization’s understanding into its strategy,
enabling you to more robustly engage the organization in achieving
that strategy.
Unique
Features. The seminar builds on the field-proven work
of Dr. Langer in mindfulness and mindful learning and of Dr.
Ritchie-Dunham in strategic frameworks. Your learning will
be enriched by lectures, class discussions, and exercises.
Within each of these teaching modalities, you are an active
player in the learning process and in the array of managerial
decisions that must be reached.
Program
Focus. This program is designed to expand your ability
to approach your organization’s strategy with the full power
of your mind:
Why
Mindful Strategy You will understand why it is important
to be mindful in developing your organization’s strategy.
What
I Should Pay Attention To You will explore a simple
framework called GRASP for understanding your organization
and its strategy in a rigorous, systemic manner.
How
I Should Pay Attention You will experience the impact
of being mindless on your understanding and the value to
you and your organization of being mindful.
Being
Mindfully Strategic You will practice simple techniques
of mindfulness to looking at the strategy of your organization
through the GRASP framework.
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Instructors:
James Ritchie-Dunham,
President of the Institute for Strategic Clarity, Visiting Scholar
MIT Sloan School of Management, co-author of the book, Managing
from Clarity
Ellen Langer,
Professor of Psychology Harvard University, author of The
Power of Mindful Learning
Language:
Part of the seminar is presented in English with simultaneous translation.
To Register:
To register or request more information, please contact
us.
Brochure:
PDF
version of this information.
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Strategic
Decision Making Made Ridiculously Simple
A
2-Day Seminar
Sharpen
your managerial decision making skills
Improve
the effectiveness of your decision processes
Examine
the latest decision making theories and practices and determine
applicability for your organization
What
Others Have to Say.
“Most organizations
can’t execute strategy. Complexity is their enemy. Jim Ritchie-Dunham’s
“strategic clarity” provides a roadmap for introducing systems thinking
to your organization. It’s a snapshot of how strategy will be managed
in the 21st Century.”
David P. Norton,
President, Balanced Scorecard Collaborative, co-author of the
best-selling The Balanced Scorecard and The Strategy-Focused
Organization
You are welcome
to see other
endorsements for Managing from Clarity.
Who Should
Attend. This program is designed for anyone within the organization
that is leading a group of people, who wants to increase the effectiveness
of the decisions they make individually and collectively.
Overview.
While we all make decisions all the time, most of our decisions
do not lead us to the desired results. Fifty years of research and
application have shown that this is easy to fix. You will learn
that all decisions are based on the value and factual judgments
you make. You will learn how these judgments are formed and the
techniques, decision processes, and information technologies that
influence them.
Learning
Objectives. This 2-day seminar will improve your ability to
make decisions within your organization, for yourself and your direct
reports. By understanding what happens when you make a decision,
you will understand how to improve it.
Unique Features.
Your learning will be enriched by lectures, class discussions,
exercises, and an in-depth analysis of an actual organizational
decision. Within each of these teaching modalities, you are an active
player in the learning process and in the array of managerial decisions
that must be reached.
Program Focus.
This program is designed to expand your understanding, in an
integrative manner, of how you make decisions in three key areas:
Value Judgments
Your decisions of what to do at any given moment depend on
your value judgments about the future state you desire, whether
you think about it explicitly or not. You will learn easy, rigorous
methods for working with these value judgments that are well studied.
Factual
Judgments Your decisions also include factual judgments about
how the world works, enabling you to decide how act to achieve
your desired results. You will learn about straightforward techniques
for making these judgments explicit.
Behavioral
Judgments Given your desired outcome and your understanding
of how the world works, you update your understanding of the current
status of the system by seeing how it is behaving. You will learn
easy methods for validating these behavioral judgments.
Instructors.
James Ritchie-Dunham, President of the Institute for Strategic
Clarity, Associate at Harvard University, co-author of the book,
Managing
from Clarity
Fred Simon,
Retired Executive Ford Motor Company, Adjunct Faculty University
of Michigan
Language:
Part of the seminar is presented in English with simultaneous translation.
To Register:
To register or request more information, please contact
us.
Brochure:
PDF
version of this information.
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Dynamic
Balanced Scorecards
A
2-Day Seminar
Understand
how leading organizations have applied the balanced scorecard
Increase
your organization’s flexibility in responding to changes in its
environment
Measure
your organization’s development in an integrative manner
What
Others Have to Say.
“Most organizations
can’t execute strategy. Complexity is their enemy. Jim and Hal’s
“strategic clarity” provides a roadmap for introducing systems thinking
to your organization. It’s a snapshot of how strategy will be managed
in the 21st Century.”
David P. Norton,
President, Balanced Scorecard Collaborative, co-author of the
best-selling The Balanced Scorecard and The Strategy-Focused
Organization
You are welcome
to see other
endorsements for Managing from Clarity.
Who Should
Attend. This program is designed for business professionals
and strategic planners who want to measure the performance of their
organization in a holistic, dynamic manner.
Overview.
Every Fortune 1000 company has implemented some form of the
Balanced Scorecard. Research and experience with the many organizations
that have developed performance measurement scorecards show four
areas critical to successful implementation: explicit cause and
effect relationships, metric selection, simulation, and communication.
Traditional scorecards keep cause-effect relationships implicit,
select financial metrics, use financial what-if simulations in spreadsheets,
and communicate only with numbers. The Dynamic Balanced Scorecard
makes causality explicit and rich, uses holistic and well tested
means for selecting measures, tests the measures in mental and computer
simulations, and communicates through numbers and experience-based
relationships.
Learning
Objectives. The 2-day seminar enables you to improve upon your
organization’s existing Balanced Scorecard, or to help you build
a new Balanced Scorecard that is more powerful than the traditional
scorecards. Personally, you will develop the modeling and Systems
Thinking skills needed to enable you to construct a first-pass Dynamic
Balanced Scorecard for your organization.
Unique Features.
In collaboration with the creators of the Balanced Scorecard,
this course brings new crucial dimensions to the development, communication,
and implementation of the Balanced Scorecard. Your learning will
be enriched by lectures, class discussions, exercises, and computer
simulations. Within each of these teaching modalities, you are an
active player in the learning process and in the array of managerial
decisions that must be reached.
Program Focus.
This program is designed to strengthen your understanding of
five key areas of the balanced scorecard:
What Scorecards
Do Organizations use scorecards (SC) to collect and aggregate
data from different areas of the organization and use it to inform
the organization of its status. The balanced scorecard models
the strategy of the organization, based on the causal connection
between elements of its business model.
Designing
the Dynamic Model of the Business You will explore a systems-based
approach for modeling the causal connections in the business model
that relate the different elements of the balanced scorecard.
Designing
the Dynamic Model of the Strategy You will understand how
the balanced scorecard translates the model of the business into
a model of its strategy and how simulation makes it dynamic.
Implementing
the Scorecard You will explore methods for cascading the balanced
scorecard throughout the organization, addressing both the accompanying
cultural issues and the information systems that support the scorecard.
Instructors.
James Ritchie-Dunham, President of the Institute for Strategic
Clarity, Visiting Scholar MIT Sloan School of Management, co-author
of the book, Managing
from Clarity
Hal Rabbino,
Vice-president Strategic Clarity, co-author of the book, Managing
from Clarity
Language:
The seminar is presented in Spanish.
To Register:
To register or request more information, please contact
us.
Brochure:
PDF
version of this information.
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| Cursos
en Español |
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Taller
de Planeación Estratégica: Administrar con Claridad
en un Entorno Global
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Descripción:
En tiempos turbulentos y de cambios rápidos, las organizaciones
se enfrentan cada vez con mayor frecuencia a situaciones complejas
o estratégicas sin la claridad necesaria para actuar. Para
poder manejar la complejidad del negocio se necesita poder
entender el todo y cómo se interrelaciona Las partes. Este
taller interactivo de 3-½ días está diseñado para entender
los alcances, bondades e implicaciones sistémicas del plan
estratégico de su organización. Le permitirá adquirir Los
conocimientos y habilidades básicas para enriquecer Las conversaciones
estratégicas utilizando una innovadora metodología en planeación
estratégica "Administrar con Claridad."
Objetivo
del taller: Analizar Los factores que determinan que UN
plan estratégico sea o no exitoso.
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Beneficios:
- Articular
claramente el objetivo que se desea alcanzar con el plan estratégico
de negocio.
- Identificar
cuáles son los diferentes grupos de interés que participan en
su organización apoyándola para que logre su objetivo y ver qué
es lo que Los satisface.
- Asegurar
que el plan y sus componentes tengan el rigor requerido (verificar
causalidad). Minimizar los resultados no esperados en el futuro
de las decisiones estratégicas tomadas hoy.
- Identificar
los recursos estratégicos con los que cuenta la organización para
lograr su objetivo.
- Identificar
los puntos críticos (acciones) a seguir en el plan.
- Qué requiere/limita
su organización para que el plan estratégico se pueda implementar
y tener éxito.
- Identificar
los indicadores sistémicos para poder evaluar si el plan está
dando los resultados deseados en los tiempos esperados.
- Establecer
las bases para la difusión y retroalimentación del plan al personal.
Comentarios:
"Most organizations can't execute strategy. Complexity is their
enemy. A shared model (vision) of the strategy is the best way to
cut through complexity. Unfortunately, developing clear and compelling
visions to guide organizations is an art mastered by very few leaders.
Are we condemned to wander aimlessly until a great leader develops
a vision? System dynamics can make a science of visioning. Managing
from Clarity provides a roadmap for introducing systems thinking
to your organization. Read it; it's a snapshot of how strategy will
be managed in the 21st Century."
-- David P. Norton, President, Balanced Scorecard Collaborative,
co-autor de The Balanced Scorecard y The Strategy-Focused
Organization
"… El enfoque
apoya tanto al diálogo estratégico dentro de un equipo administrativo
como a la comunicación de la perspectiva estratégica más ampliamente."
-- Peter Senge, autor de La Quinta Disciplina y co-autor
de La Quinta Disciplina en la Práctica entre otros.
¿Quién debe de asistir a este taller? Se pueden
beneficiar de este taller los ejecutivos de cualquier sector o industria,
en todos los niveles de responsabilidad.
Instructores:
James Ritchie-Dunham, Director General del Institute for Strategic
Clarity y co-autor del libro, Managing
from Clarity (Wiley 2001) y Luz María
Puente, Directora del Institute for Strategic Clarity.
Cupo limitado
Para mayor información
sobre o registro del taller, póngase
en contacto con nosotros.
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Introducción
al Pensamiento Sistémico con ithink I
Un
Curso de 3 Días
La
primera parte del curso está diseñada para presentar
los conceptos básicos de la dinámica de sistemas y
para irse familiarizando con como se pueden aplicar estos conceptos
a múltiples aspectos organizacionales. La segunda parte del
curso enftiza el estudio de unos cuantos models sencillos que ayudan
a entender la dinámica de áreas claves del negocio
como son estrategia corporativa, finanzas, producción, planeación,
recursos humanos y rediseño de procesos, entre otros. Los
participantes, trabajando en equipo, tienen la oportunidad de experimentar
con cada uno de estos modelos, asi observando el comportamiento
que estas estructuras generan a lo largo del tiempo. El propósito
es familiarizarse con varias estructuras genéricas de administración
para comenzar a comprender como se aplican a temas específicos
del negocio. Para mayor información, póngase
en contacto con nosotros.
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| Introducción
al Pensamiento Sistémico con ithink II
Un
Curso de 2 Días
El segundo curso
está diseñado para aquellas personas que quieren construir
un modelo desde la hoja blanca. Los participantes aprenden los pasos
básicos a seguir para construir un modelo de simulación.
La meta es poder aplicar estos pasos en la construcción de
un modelo relevante a un problema de su entorno de trabajo. Para
mayor información, póngase
en contacto con nosotros.
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Organizations
that Have Participated in Our Intro Courses
We
have taught customized courses for the following organizations.
- A.T.
Kearney
- Central
Bank of Venezuela
- Comisión
Nacional de Agua
- LG
TeleCom, Ltd, Korea
- Luz
y Fuerza del Centro
- Pemex
- Peñoles
- Petróleos
de Venezuela
- Royal
Dutch/Shell
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We have
taught courses for participants studying in the following
institutions.
- Balanced
Scorecard Collaborative
- Hochschule
fur Musik
- Instituto
Tecnologico Autonomo de Mexico
- Instituto
Tecnologico y de Estudios Superiores de Monterrey
- isee
systems (formerly High Performance Systems)
- Society
for Organizational Learning Mexico
- Universidad
Anahuac
- University
of Arkansas Sam M. Walton College of Business
- University
of Texas at Austin
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