Fred D. Davis
Professor, David D. Glass Chair, and
Department Chair, Information Systems
Sam M. Walton College of Business
University of Arkansas
Education
Ph.D. Massachusetts Institute of Technology, 1986.
Sloan School of
Management. Management Science Area.
Major Field: Information Systems.
Minor Field: Behavioral Science.
Dissertation: A
Technology Acceptance Model for Empirically Testing New End-User Information
Systems: Theory and Results.
B.S. Wayne State University, Magna Cum Laude, 1980.
Major Field: Industrial
Engineering and Operations Research.
Minor Field: Computer Science.
Professional Experience
University
of Arkansas, Walton College of Business,
Professor,
David D. Glass Chair in Information Systems, and
Department
Chair, Information Systems, 1999-present.
University
of Maryland, Robert H. Smith School of Business,
Associate
Professor, 1995-99. (acting Department
Chair, 1996-97).
University
of Minnesota, Carlson School of Management,
Associate Professor of
Information and Decision Sciences, 1993-95.
University of Michigan, School of
Business Administration,
Assistant Professor of
Computer Information Systems, 1986-93.
IBM Canada Ltd., Toronto Development
Laboratory,
Research Consultant,
Product Design and Evaluation, 1984-85.
Center for Information Systems
Research, M.I.T.,
Research Associate,
1980-83.
Health Systems Management, Inc.,
Farmington Hills, Michigan,
Consultant, Hospital
Planning and Control Systems, 1977-80.
Research Interests
User Acceptance of Information
Technology.
Computer-Assisted Decision Making.
Computer Training and Skill
Acquisition.
Managing Emerging Technologies.
Motivation of IT Professionals
I.
RESEARCH
Refereed Journal Articles
Yi, M. & Davis, F.D. (in
press). Improving Computer Training Effectiveness for Decision Technologies:
Behavioral Modeling and Retention Enhancement. Decision Sciences.
Venkatesh, V. & Davis,
F.D. (2000). A Theoretical Extension of
the Technology Acceptance Model: Four Longitudinal Field Studies. Management
Science, 46, 186-204.
Davis, F.D. &
Venkatesh, V. (1996). A Critical Assessment of Potential
Measurement Biases in the Technology Acceptance Model: Three Experiments. International Journal of Human Computer Studies, 45,
19-45.
Venkatesh, V. & Davis,
F.D. (1996). A Model of the Antecedents of Perceived Ease of Use: Development
and Test. Decision Sciences, 27,
451-481.
Davis, F.D. & Kottemann,
J.E. (1995). Determinants of Decision
Rule Use in a Production Planning Task.
Organizational Behavior and Human Decision Processes, 63,
145-157.
Davis, F.D., Lohse, G.L.,
& Kottemann, J.E. (1994). Harmful
Effects of Seemingly Helpful Information on Forecasts of Stock Earnings. Journal of Economic Psychology, 15,
253-267.
Davis, F.D. & Kottemann,
J.E. (1994). User Perceptions of
Decision Support Effectiveness: Two
Production Planning Experiments. Decision
Sciences, 25, 57-78.
Kottemann, J.E., Davis,
F.D., & Remus, W.R. (1994).
Computer-Assisted Decision Making: Performance, Beliefs, and the
Illusion of Control. Organizational
Behavior and Human Decision Processes, 57, 26-37.
Davis, F.D. (1993). User Acceptance of Information Technology:
System Characteristics, User Perceptions, and Behavioral Impacts. International Journal of Man-Machine
Studies, 38, 475-487.
Davis, F.D. & Warshaw,
P.R. (1992). What Do Intention Scales
Measure? Journal of General
Psychology, 119, 391-407.
Bagozzi, R.P., Davis, F.D.,
& Warshaw, P.R. (1992). Development
and Test of a Theory of Technological Learning and Usage. Human Relations, 45, 659-686.
Davis, F.D., Bagozzi, R.P.,
& Warshaw, P.R. (1992). Extrinsic
and Intrinsic Motivation to Use Computers in the Workplace. Journal of Applied Social Psychology,
22, 1111-1132.
Davis, F.D. & Warshaw,
P.R. (1991). Choice Sets and Choice
Intentions. Journal of Social
Psychology, 131, 823-830.
Kottemann, J.E. & Davis,
F.D. (1991). Decisional Conflict and
User Acceptance of Multicriteria Decision-Making Aids. Decision Sciences, 22,
918-926.
Davis, F.D., Bagozzi, R.P.,
& Warshaw, P.R. (1989). User
Acceptance of Computer Technology: A Comparison of Two Theoretical Models. Management Science, 35,
982-1003.
Davis, F.D. (1989). Perceived Usefulness, Perceived Ease of Use,
and User Acceptance of Information
Technology. MIS Quarterly, 13,
319-340.
Warshaw, P.R. & Davis,
F.D. (1985). Disentangling Behavioral
Intention and Behavioral Expectation. Journal
of Experimental Social Psychology, 21, 213-228.
Warshaw, P.R. & Davis,
F.D. (1985). The Accuracy of Behavioral
Intention Versus Behavioral Expectation for Predicting Behavioral Goals. Journal of Psychology, 119,
599-602.
Warshaw, P.R. & Davis,
F.D. (1984). Self-Understanding and the
Accuracy of Behavioral Expectations. Personality
and Social Psychology Bulletin, 10, 111-118.
Refereed Journal
Submissions
Yi, M. & Davis,
F.D. Improving Computer Training: Two
Experiments on the Effectiveness of Retention Enhancement. Invited for second revision and resubmission
to Journal of Applied Psychology.
Yi, M. & Davis,
F.D. Developing and Validating an
Observational Learning Model of Computer Software Training and Skill
Acquisition. Second revision under review at Information Systems Research.
Riemenschneider,
C.K, Hardgrave, B.C., & Davis, F.D. Explaining Developer Acceptance of
Formal Software Methodologies: An Integration of Five Theoretical Models. Submitted to IEEE Transactions on
Software Engineering.
Hardgrave,
B.C., Davis, F.D., & Riemenschneider, C.K. Investigating Determinants of Softtware
Developers’ Acceptance of Methodologies.
Submitted to Journal of MIS.
Davis,
F.D. & Venkatesh, V. Diagnosis of
User Resistance in Software Project Management: Two Longitudinal Field Studies.
Submitted to IEEE Transactions on Engineering Management.
Venkatesh,
V., Davis, F.D., Morris, M.G., & Davis, G.B. User Acceptance of Information Technology: Toward a Unified
View. Submitted to MIS Quarterly.
Davis, F.D. (1998). Academic
Viewpoint: The Internet and Managing Key
Accounts – 1997 Survey Results. NAMA
Journal, Winter 1998.
Davis, F.D. & Venkatesh, V. (1995). Measuring User Acceptance of Emerging
Information Technologies: An Assessment of Possible Method Biases. Proceedings of the Twenty-Eighth Annual
Hawaii International Conference on Systems Sciences, January, Wailea, Maui,
Hawaii, Vol IV, 729-736.
Venkatesh, V. & Davis,
F.D. (1994). Modeling the Determinants of Perceived Ease of Use. Proceedings of the International
Conference on Information Systems, Vancouver, BC, 213-228.
Kottemann, J.E. & Davis,
F.D. (1992). Analyzing and Improving
User Acceptance of Multicriteria Decision Making Aids. Research Advances in
Computers and Social Science, Volume IV,
S. Nagel (Ed.), JAI Press, 1-17.
Davis, F.D. & Kottemann, J.E. (1991). What-If Analysis and the Illusion of
Control. Proceedings of the Twenty-Fourth Annual Hawaii International
Conference on Systems Sciences Vol III: Decision Support and Knowledge-Based
Systems and Collaboration Technology
(J.F. Nunamaker, Ed.), Kauai, Hawaii,
January 8-11, IEEE Computer Society Press: Los Alamitos, CA, pp.
452-460.
Research Projects in
Progress
Learning When to Follow
Decision Model Advice: Feedback, Ambiguity, and Adaptive Aspirations (with J.
Kottemann & M. Yi).
The Role of Automaticity in
Information Technology Use (with V. Venkatesh).
User Misperceptions of
Decision Support System Effectiveness: Understanding the Underlying
Psychological Mechanisms (with J. E. Kottemann).
Relationships, Controls, and
Computer Worker Motivation (with D.H. McKnight).
Presentations
“A Theoretical Extension of
the Technology Acceptance Model: The
Formation and Evolution of Perceived Usefulness.” Information Systems Research Workshop, Weatherhead School of
Management, Case Western Reserve University, October 1998.
“Research Issues in Decision
Technologies.” (with M. Adya) Second
Annual Maryland Information Systems Workshop, University of Maryland Baltimore
County, April 1998.
“Technology Acceptance
Model: Report on a Decade of Research and Suggested Future Directions.” (with
V. Venkatesh) Second Annual Maryland Information Systems Workshop, University
of Maryland Baltimore County, April 1998.
“Integrated Multimedia
Collaboration Technologies: Identifying High Payoff Business
Applications.” University of Minnesota,
Carlson School of Management, Information and Decision Sciences Workshop,
November 1997.
“Integrated Multimedia
Collaboration Technologies: Identifying High Payoff Business Applications.”
AT&T Bell Laboratories, Middletown, NJ; Lucent Technologies, Basking Ridge,
NJ, September 1997.
“Barriers
and Bridges to Electronic Commerce.”
Featured Speaker, AT&T Business Leadership Luncheon, Alexandria, VA,
February 1997.
“Overconfidence
in What-if Analysis: Active Involvement vs. Imaginability of Outcomes.” America’s Conference on Information Systems,
Phoenix, AZ, August 1996.
“Determinants of Decision
Rule Use in a Production Planning Task.”
University of Arizona, College of Business and Public Administration,
Information Systems Research Workshop, February 1996.
“Determinants of Decision
Rule Use in a Production Planning Task.”
University of Minnesota, Carlson School of Management, Information and
Decision Sciences Workshop, November 1995.
“Should IT Rely Exclusively
on Reference Disciplines for Measuring Success?” (with W. Doll, N. Melone,
& R. Torkzedah) The Sixteenth
International Conference on Information Systems, Amsterdam, December 1995.
“Measuring User Acceptance
of Emerging Information Technologies: An Assessment of Possible Method
Biases.” The Twenty-Eighth Annual
Hawaii International Conference on Systems Sciences, Maui, Hawaii, January 1995.
“Integrating Research on
Technology Acceptance and Diffusion of Innovations.” (with K. Mathieson and P.
Todd) DIGIT (Diffusion Interest Group
on Information Technology), Vancouver, December 1994.
“The Effectiveness of
Information Technology Applications: Performance vs. Performance Beliefs.”
ORSA/TIMS National Meeting, Detroit, October 1994.
“Determinants of the Willingness
to Use a Powerful Decision Rule in a Production Planning Task.” University of Minnesota, Carlson School of
Management, School-wide Interdisciplinary Consortium, June 1994.
“User Acceptance of
Information Technology in the Workplace.” University of Minnesota, Carlson
School of Management, MIS Research Center Seminar Series, April 1994.
“Computer-Assisted What-If
Analysis and the Illusion of Control.”
University of Minnesota, Carlson School of Management, Information and
Decision Sciences Workshop, April 1993.
“Computer-Assisted What-If
Analysis and the Illusion of Control.”
UCLA Research Colloquium, April 1993.
“User Misperceptions of
Decision Technology Effectiveness.”
ORSA/TIMS National Meeting, San Francisco, November 1992.
“User Misjudgments of
Decision Support System Effectiveness.” The May Conference, Decision Behavior
Research Consortium, The University of Michigan, Ann Arbor, May 1992.
“What-If Analysis and the
Illusion of Control.” (with J. E. Kottemann) The Twenty-Fourth Annual Hawaii
International Conference on Systems Sciences, Kauai, Hawaii, January 1991.
“Making Sense of Quantitative Data in Information Systems
Research: Tradeoffs, Strengths, and Weaknesses of Three Approaches to Analyzing
Empirical Data.” (with D. Goodhue & R. Thompson) The Eleventh Annual
International Conference on Information Systems, Copenhagen, December 1990.
“Fun, Usefulness, and User
Acceptance of Computers in the Workplace,” The Academy of Management Meeting,
San Francisco, August 1990.
“Perceived Versus Actual
Performance Impacts of Information Technology,” University of South Florida,
Tampa, March 1990.
“User Acceptance of Computer
Technology,” California Polytechnic State University, San Luis Obispo, January
1990.
“Technology Acceptance
Models in Information Systems Design” ORSA/TIMS National Conference, New
Orleans, May 1987.
“Information Systems
Development: Product or Service?” (with J. Walls, R. B. Cooper, O. A. El Sawy
& L. B. Eliot), The Seventh Annual International Conference on Information
Systems, San Diego, December 1986.
“Management Support Systems:
Key Issues and Challenges.” Detroit
Chapter of the International Institute of Industrial Engineers, November 1986.
II. TEACHING
Degree Program Courses
Information Systems and Data
Processing (MBA Core Course).
Doctoral Seminar on Management
Support Systems.
Doctoral Seminar on Organizational
Impacts of Information Technology.
Business Modeling and Application
Development (MBA/BBA elective).
Multidisciplinary Action Project (MBA
Core Field Project).
Fundamentals of Information
Development and Use (Undergrad Requirement).
Doctoral Seminar on User Acceptance
of Information Technology.
Organizational Productivity with
Information Technology (MBA Concentration).
MBA Field Consulting Project (Core
Requirement).
MBA Group Field Project (Core
Requirement).
Decision and Management Support
Systems (MBA Elective).
Seminar in Decision Support Systems
(Undergraduate Elective).
Strategic Information Systems (MBA
Core Course).
Business Problem Solving with
Computers (MBA Elective).
Intermediate Statistics for Business
and Economics (Undergrad Requirement).
Information Systems Concepts for
Management (Undergrad Requirement).
Executive Education
Developed and Taught 1-day Session
“Marketing in the Information Technology Era”
(with M. Pusateri, K. Kelly, & R. Krapfel), Marriott Executive
Development Program, Maryland Business School, March 1997.
Developed and Taught 1-day
Session “Information Systems” Minnesota Management Institute, University of
Minnesota, April 1995.
Developed and Taught 3-week
Course “Management Decision Systems”
Erasmus University/University of Michigan Executive MBI Program, June/July 1991
and 1992.
Developed and Taught 5-day
Course: “Information Technology for the Non-Technical Manager” (with D.G.
Severance), August 1988, University of Michigan.
PhD Dissertation Committees
Karla Hahn (1999)
“Electronic Journals as Innovations: A Study of Author and Editor Early
Adopters.”
Zhijun Zhang (1999) “The Design
and Empirical Study of Perspective-Based Usability Inspection.”
Mun Yi (1998)
“Developing and Validating an Observational
Learning Model of Computer Software Training”
(chair). Assistant Professor,
University of South Carolina.
Sabrina
Salam (1997) “The
Effects of Subordinate Competence, Leader Competence, Leader Integrity, and
Technology on Subordinate Participation Seeking, Performance, Satisfaction, and
Agreement.” Consultant, Gemini
Consultants.
Viswanath Venkatesh
(1997) “User Acceptance of Information
Technology: A Unified View” (chair). Assistant Professor, University of
Maryland Business School, College Park.
D. Harrison McKnight
(1997) "Motivating Critical
Computer Systems Operators: Job
Characteristics, Controls, and Relationships" (co-chair). Assistant
Professor, Florida State University.
Youngjin Yoo (1997) “An Empirical Investigation of the Effects of Group History
and Group Cohesiveness on the Video Communication Channel Structuration and
Appropriation Processes in a Distributed Group Environment.” Assistant Professor, Weatherhead School of
Business, Case Western Reserve University.
Diane Lending (1994) “The
Effect of CASE Technology on System Development Jobs: A Job Characteristics Approach.”
Assistant Professor, University of Michigan-Dearborn.
Barbara D. Klein (1994) “The Impact of Base Rates and Payoffs on the
Detection of Errors in Data.” Assistant Professor, University of
Michigan-Dearborn.
Hugh Whalen (1993) “The Effects of Information Technology on the
Outputs of White Collar Workers.”
Assistant Professor, University of New Brunswick.
Lori S. Feldman (1992)
“An Empirical Investigation of Factors Affecting Marketing Management
Decision Making and Firm Performance.”
Visiting Assistant Professor, Purdue University- Calumet.
Sandra J. Burke (1992) “The Effects of Missing Information
and Inference on Decision Processing and Evaluation.” Assistant Professor, Georgetown University.
Gerald L. Lohse (1991) “A
Cognitive Model for Understanding Graphical Perception.” Assistant Professor, Wharton School,
University of Pennsylvania.
Carol Pluzinski (1990)
“Automatic Processes in Consumer Response to Advertisements.” Assistant Professor, Stern School, New York
University.
Paul D. Evans (1989) “How
Business Professionals Decide to Trust Computer-based Models Developed by
Others.” Assistant Professor, George
Mason University.
Other Teaching-related Activities
Faculty Judge, Andersen
Consulting MBA Case Competition, 1997, University of Maryland.
Panel Participant, Project
Management, Experiential Learning Module, 1996, University of Maryland.
Faculty Coach, EDS
Challenge, National Intercollegiate Business Case Competition, 1995, University
of Maryland.
Faculty Mentor, Teaching
Opportunity Program for Doctoral Students, University of Minnesota, 1994-1995.
Participant, Bush Faculty
Development Program on Excellence and Diversity in Teaching, University of
Minnesota, 1994-1995.
Faculty Coach, EDS
Challenge, National Intercollegiate Business Case Competition, 1994, University
of Minnesota.
III.
PROFESSIONAL SERVICE
Associate Editor for:
Management Science (1994 -
present)
MIS Quarterly (1996 -
1999)
Referee for:
Academy of Management Review
Accounting, Management and
Information Technology
Behaviour and Information Technology
Communications of the ACM
Database
Decision Sciences
Decision Support Systems
Hawaii International Conference on
Systems Sciences
Human Relations
IEEE Transactions on Engineering
Management
Information Systems Research
International Conference on
Information Systems
International Journal of
Human-Computer Studies
Journal of Consumer Research
Journal of Organizational Behavior
Journal of Organizational Computing
and Electronic Commerce
Management Science
MIS Quarterly
National Science Foundation
OMEGA The International Journal of
Management Science
Organization Science
Organizational Behavior and Human
Decision Processes
Professional Organizations
Memberships:
Academy of Management
Association for Computing Machinery
Association for Information Systems
Decision Sciences Institute
INFORMS
National Account Management
Association
Institute For Industrial Engineers
Judgment and Decision Making Society
Vice
President of Technology, National
Account Management Association, 1996.
Program Committee Member,
International Conference on Information Systems, Amsterdam, 1995.
Representative, Planning
Committee, International Conference on Information Systems, Dallas, 1991.
Program Committee Member and
Track Chair, Information and Decision Making, International Conference on
Information Systems, Minneapolis, 1988.
Chair, Special Interest
Group on Managerial Computing, Information Systems Executive Forum, Michigan
Business School, 1987-1991.
Administration and Committee Assignments
Chair, CISQA Faculty Search
Committee, Walton College of Business Administration, 1999-present.
Member, Information
Technology Research Center Advisory Committee, Walton College of Business Administration,
1999-present.
Member, Executive Committee,
Walton College of Business Administration, 1999-present.
Member, Faculty Promotion
Committee, Information and Decision Sciences Department, Perdue School of
Business, Salisbury State University, 1999.
Member, University
Ubiquitous Computing Strategy Work Group, Salisbury State University, 1999.
Member, Tenure Review
Committee, Information and Decision Sciences Department, Perdue School of
Business, Salisbury State University, 1998.
Member, Faculty Scholarship
and Development Team, Perdue School of Business, Salisbury State University,
1998-99.
Member, Committee on Human
Research Subjects, Salisbury State University, 1998-present.
Chair, College Review
Committee for Tenure and Promotion, Maryland Business School, 1998.
Chair, Faculty Search
Committee, Information Systems Department, Maryland Business School, 1997-1998.
Member, Institutional Review
Board, Maryland Business School, 1997-98.
Member, MBA Program Review
Committee, Maryland Business School, 1997.
Member, Maryland Business
School Information Technology Evaluation Committee, 1997.
Acting Department Chair,
Information Systems Department, Maryland Business School, 1996-1997.
Member, Interdepartmental
Committee on Admissions Policy, Maryland Business School, 1997.
Member, Budget Strategy
Committee, Maryland Business School, 1997.
Member, Dean's Advisory
Committee, Maryland Business School, 1996-1997.
Doctoral Program
Coordinator, Information Systems Department, Maryland Business School,
1996-1997.
Member, Strategic
Information Technology Planning
Committee, Maryland Business School, 1996-1997.
Chair, Faculty Search
Committee, Information Systems Department, Maryland Business School, 1996-1997.
Chair, Search Committee for
Executive Director, Information Technologies, Maryland Business School, 1996.
Co-chair, Faculty Search
Committee, Information Systems Department, Maryland Business School, 1995-1996.
Chair, MBA/MS Program
Curriculum Review Committee, Information Systems Department, Maryland Business
School, 1995-1996.
Interdisciplinary Schoolwide
Conference Planning Committee, Carlson School, 1994-95.
Executive Development Center
Faculty Review Committee, Carlson School, 1994-95.
Schoolwide Reading Committee
for Promotion and Tenure, Carlson School, 1994-1995.
Strategic Planning
Committee, IDS Department, Carlson School, 1994.
Departmental Reading
Committee for Annual Faculty Review, Carlson School, 1994.
Review Panel for NSF
Proposals, Quality Leadership Center, Carlson School, 1994.
PhD Program Review
Committee, Carlson School, 1994.
MBA Core Course Coordinator,
Michigan Business School 1992-93.
Doctoral Studies Advisor,
CIS Group, Michigan Business School, 1988-92.
Chair, Special Interest
Group on Managerial Computing, Information Systems Executive Forum, Michigan
Business School, 1987-1991.
Curriculum Committee,
Michigan Business School, 1987-89.
Faculty Advisor, CIS Club,
Michigan Business School, 1986-88.
Chair, Human Subjects Review
Committee, Michigan Business School, 1989-91.
Co-chair, Journal Evaluation
Committee, CIS Group, Michigan Business School, 1986-87.
I
have been involved in the design, implementation, and evaluation of information
systems since the late 1970's, when I was a consultant for Health Systems
Management, Inc. Since then I have
conducted research and consulting projects with a range of organizations,
including AT&T, Baltimore Gas & Electric, Bell Laboratories, Cellular
One, Chevy Chase Bank, Chrysler, Citibank, Digital Equipment Corporation,
Federal-Mogul, Ford Motor Company, IBM, Johnson & Johnson, Lucent
Technologies, Marriott Lodging, Mayo Clinic, Morgan Stanley, National Bank of
Detroit, Ohio Casualty, Preferred Provider Organization of Michigan, Sam’s
Club, Sybase, TRW, Weyerhaeuser, and Xerox, as well as several departments of
federal, state, and local government.
Conference
co-chair (with David Andrews). “The
Arkansas Information Technology Summit:
Preparing the Arkansas IT Workforce for the 21st
Century.” One-day statewide symposium
involving 275 representatives from education, industry, and government. Fayetteville, AR, November 1999.
Honors
and Awards
Magna
Cum Laude - Wayne State University 1980.
Tau Beta Pi - National Engineering Honor Society 1979.
Congressman's Medal of Merit - High
School Social Studies 1975.